top of page

Puffabelly’s Privacy Policy

At Puffabelly’s, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make online orders or reservations, and engage with our marketing communications.

Privacy Policy - the basics 

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

2. How We Use Your Information

  • Order Fulfillment and Reservation Management: Your personal information is used to complete and deliver your orders or to confirm and manage your reservations.

  • Marketing and Promotions: With your consent, we may use your contact details to send you promotional offers, updates, or event announcements. You can opt-out of these communications at any time by following the instructions provided in the email or SMS.

  • Website Improvements: Information collected automatically helps us improve our website and user experience by analyzing trends, managing website traffic, and identifying potential technical issues.

1. Personal Information We Collect

  • Order and Reservation Information: When you place an online order or make a reservation, we collect personal details such as your name, phone number, email address, delivery or billing address, and payment information. This information is used solely to process your orders and reservations.

  • Communication Information: If you sign up for our newsletter, SMS promotions, or other marketing communications, we collect your name, email address, and phone number.

  • Automatically Collected Information: We may also gather certain information automatically when you visit our website, such as your IP address, browser type, and browsing behavior through the use of cookies or similar technologies.

3. Third-Party Services

  • Payment Processors: We use secure third-party payment gateways to process transactions. Your payment information is not stored on our servers but is handled by these providers in accordance with their own privacy policies.

  • Analytics Providers: We may use tools like Google Analytics to track user behavior and improve our website. These third-party services may collect data about your usage of our site but do not have access to any personally identifiable information.

  • Marketing Platforms: If you subscribe to our newsletter or SMS alerts, your contact information may be shared with email marketing services or SMS platforms that we use to manage communications.

4. Data Protection and Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure servers and encryption for sensitive data such as payment details. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Last Updated: October 10th, 2024

Last Updated: October  10th, 2024

  • Order Fulfillment and Reservation Management: Your personal information is used to complete and deliver your orders or to confirm and manage your reservations.

  • Marketing and Promotions: With your consent, we may use your contact details to send you promotional offers, updates, or event announcements. You can opt-out of these communications at any time by following the instructions provided in the email or SMS.

  • Website Improvements: Information collected automatically helps us improve our website and user experience by analyzing trends, managing website traffic, and identifying potential technical issues.

  • Opting Out of Marketing: You may opt out of receiving promotional communications from us at any time by using the "unsubscribe" link in our emails or replying “STOP” to our SMS messages.

  • Accessing and Updating Information: You can request to access or update the personal information we have collected by contacting us directly.

  • Cookies: You can control how cookies are used on our website by adjusting your browser settings, although disabling cookies may affect your user experience.

6. Legal Compliance

We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). If you are a resident of the European Union or California, you have specific rights regarding the personal information we collect, such as the right to access, delete, or restrict the processing of your data.

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

5. Your Rights and Choices

7. Changes to This Privacy Policy

Puffabelly’s may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

8. Contact Us

bottom of page